1. Frequently Asked Questions (FAQ)
2. Contact Us
If you encounter any problems during use or have any suggestions, please contact us:
- Email: chenyao6134@gmail.com
2.1 Feedback and Suggestions
We highly value user feedback and suggestions. If you have any improvement ideas for our applications, please feel free to let us know at any time.
2.2 Problem Reports
When reporting a problem, please provide as much detail as possible, including:
- macOS version
- Application version number
- Specific scenario where the problem occurred
- Detailed description of the problem
- Screenshots or screen recordings (if applicable)
3. App Updates
We regularly release application updates to fix issues, improve performance, and add new features. We recommend enabling automatic updates in the App Store to ensure you always use the latest version.
4. Refund Policy
For refund requests regarding App Store purchases, please refer to Apple's standard refund process:
- Open the App Store app
- Tap your profile picture in the top right corner
- Select "Purchased"
- Find the relevant application
- Tap "Report a Problem"
- Follow the prompts to complete the refund request
5. Terms of Service
Using our applications means you agree to comply with our Terms of Service.