Support
Frequently Asked Questions
Common questions about our apps and services.
Will my data be uploaded to a server?
No. All applications process and store data locally on your device. We do not collect, store, or transmit your personal data to any external servers.
What permissions do the applications require?
Depending on the application, permissions may include Screen Recording, Accessibility, Automation, Files and Folders access, Clipboard, Microphone, and Notifications. All permissions are used solely for providing application functionality, and all data is processed locally.
Which operating systems are supported?
Our applications support macOS or iOS depending on the product. Please check each application's App Store page for specific system requirements.
How do I report a bug or request a feature?
Please contact us via email at chenyao6134@gmail.com. When reporting a bug, please include your device, OS version, application version, and steps to reproduce the issue.
Will the applications collect my personal information?
No. Our applications do not collect, store, or transmit any personally identifiable information.
Do you offer refunds?
Refund eligibility for App Store purchases is determined by Apple and may vary by country or region. Sign in to Report a Problem to submit a request.
Is an internet connection required?
Most features work completely offline. Opening the App Store and any optional web-based or translation services require an internet connection.
How do I manage my subscription or purchase?
All subscriptions and purchases are managed through the App Store. You can view, cancel, or modify your subscriptions in the App Store app under your account settings.
Can I use my purchase on multiple Apple devices?
Purchases are tied to your Apple ID and can be used on compatible devices signed in to the same Apple ID. Availability depends on each app and platform. Some apps also support family sharing.
What happens to my data if I stop using an app?
Your data stays on your device. We do not store any data on external servers. If you uninstall an app, you can choose to keep or delete its local data manually.