Support
Frequently Asked Questions
Common questions about our apps and services.
Will my data be uploaded to a server?
No. All applications process and store data locally on your device. We do not collect, store, or transmit your personal data to any external servers.
What permissions do the applications require?
Depending on the application, permissions may include Screen Recording, Accessibility, Automation, Files and Folders access, Clipboard, Microphone, and Notifications. All permissions are used solely for providing application functionality, and all data is processed locally.
Which operating systems are supported?
Our applications support macOS or iOS depending on the product. Please check each application's App Store page for specific system requirements.
How do I report a bug or request a feature?
Please contact us via email at chenyao6134@gmail.com. When reporting a bug, please include your device, OS version, application version, and steps to reproduce the issue.
Will the applications collect my personal information?
No. Our applications do not collect, store, or transmit any personally identifiable information.
Are all applications free?
No. Some apps are free, while others use a one-time purchase. Each product page and App Store listing shows the current price. There are no subscriptions or in-app purchases.
Is an internet connection required?
Most features work completely offline. Opening the App Store and any optional web-based or translation services require an internet connection.
Where can I download the applications?
All applications are available through the App Store. Open the relevant product page, then choose your platform to view its current App Store listing.
Can I use the applications on multiple Apple devices?
Yes. Download an application on any compatible device signed in to the same Apple ID. Availability depends on each application and platform.
What happens to my data if I stop using an app?
Your data stays on your device. We do not store any data on external servers. If you uninstall an app, you can choose to keep or delete its local data manually.