Technical Support & Terms

Last Updated: July 2026

We are committed to providing you with high-quality technical support services.

1. Frequently Asked Questions (FAQ)

Q: Will my data be uploaded to a server?

No. All applications process and store data locally on your device. We do not collect, store, or transmit your personal data to any external servers.

Q: What permissions do the applications require?

Depending on the application, permissions may include Screen Recording, Accessibility, Automation, Files and Folders access, Clipboard, Microphone, and Notifications. All permissions are used solely for providing application functionality, and all data is processed locally. Please refer to our Privacy Policy for details.

Q: Which operating systems are supported?

Our applications support macOS or iOS depending on the product. Please check each application’s App Store page for specific system requirements.

Q: How do I report a bug or request a feature?

Please contact us via email at chenyao6134@gmail.com. When reporting a bug, please include your device, OS version, application version, and steps to reproduce the issue.

Q: Will the applications collect my personal information?

No. Our applications do not collect, store, or transmit any personally identifiable information. For more details, please see our Privacy Policy.

2. Contact Us

If you encounter any problems during use or have any suggestions, please contact us:

Email: chenyao6134@gmail.com

2.1 Feedback and Suggestions

We highly value user feedback and suggestions. If you have any improvement ideas for our applications, please feel free to let us know at any time.

2.2 Problem Reports

When reporting a problem, please provide as much detail as possible, including:

Device and OS version
Application version number
Specific scenario where the problem occurred
Detailed description of the problem
Screenshots or screen recordings (if applicable)

3. App Updates

We regularly release application updates to fix issues, improve performance, and add new features. We recommend enabling automatic updates in the App Store to ensure you always use the latest version.

4. Refund Policy

For refund requests regarding App Store purchases, please refer to Apple’s standard refund process:

Sign in to reportaproblem.apple.com
Choose “I’d like to,” then select “Request a refund”
Select a reason and continue
Choose the relevant app, subscription, or item
Submit the request to Apple

5. Terms of Service

Using our applications means you agree to comply with the terms described on this page.